Frequently Asked Questions
Everything you need to know about finding and ordering the right parts for your LG appliances.
How do I ensure I am ordering the correct part for my LG appliance?
To guarantee compatibility, please locate the model number on your appliance's identification tag. Enter this number into our search bar to filter for parts specifically engineered for your model.
Are the parts sold on your website genuine LG products?
Yes, we specialize in providing original equipment manufacturer (OEM) LG parts. Using genuine parts ensures the best fit, performance, and safety for your appliances.
How long will it take for my order to ship?
In-stock orders placed before 2:00 PM EST typically ship the same business day. Standard delivery usually takes 3-5 business days depending on your location.
What is your return policy for electrical components?
Unused parts in their original packaging can be returned within 30 days of purchase. Please note that installed electrical components may be subject to specific return restrictions due to safety and testing standards.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure digital payment options like PayPal and Apple Pay.